Ross-on-Wye
Customer Service
Permanent | Full Time
ASAP
23/04/2024
21/05/2024
Technical Sales Coordinator sought by the District Heating division of a global polymer manufacturer with over 20,000 employees across 170 locations worldwide to join their team based in Ross-on-Wye.
The Role:
- Participate in internal and external pipe system tender submissions
- Providing technical support to customers in the UK & Republic of Ireland
- Working on focused individual tasks (as part of a wider project team) from the early feasibility stages of a project to its installation and commissioning
- Occasional technical support during installation/operation
- Working alongside Sales Managers and external parties involved in the project
The successful Technical Sales Coordinator should have the following:
- BSc/BEng in Mechanical, Renewable Energy Engineering or equivalent (preferred but not essential)
- Experience in creating bills of materials, quotations, or tender submissions
- Ideally previous experience in the HVAC industry in areas such as pipework, district heating or heat pumps
- Practical experience with polymer or traditional copper/steel pipework would be an advantage
- Experience in working with customers directly, as well as with customer relationship management systems
- Good working knowledge of MS Office with focus on Excel, Power Point and One Drive
- Practical experience with AutoCAD or equivalent software and the ability to produce and work with drawings
- Completed CIBSE courses on plumbing, underfloor heating or heat networks design would be an advantage
Benefits:
- Excellent salary dependent on experience
- Hybrid working after probation – 50% split over two weeks
- 32 days holiday including stats, rising to 33 after 2 years
- Access to benefits platform
- Pension scheme
- Health and wellbeing
- Access to internal and external training & development courses
- Holiday buy / sell scheme
- Onsite parking
- Cycle to Work Scheme
Technical Sales Coordinator
Ross-on-Wye, Herefordshire
Excellent salary + benefits