Hounslow
Accounting, Finance
Contract | Full Time
ASAP
19/09/2024
10/10/2024
A great opportunity has arisen for an experienced Credit Controller to join a well-established company based in Hounslow for a 1 year contract. You will be responsible for cash collection & achieving targets, reconciliation, query resolution, reporting, refunds and reducing DSO and Bad Debt on your portfolio. You will be given full training and enjoy a supportive and friendly team culture. This role requires the individual to be in the office 1 day per week.
Responsibilities:
* Collection of fees for all companies using various collection methods.
* Follow a set process agreed upon by the Head of Billing & Collections & Managing Director.
* Work towards monthly group and individual cash targets.
* Reducing any bad debt within your area.
* Ability to work in multiple currencies chasing debt in various countries.
* Reconciling various files and accounts.
* Working with aged debtors, resolving queries
* Working closely with Adjusters, Insurers and Brokers
* Maintain and issue monthly statements, including uploading invoices onto various portals
* Respond to client requests for information within a specific timeframe.
* Seek assistance from adjustors to resolve any outstanding issues.
* Process fees and reserves
* Create and maintain spreadsheets and reports to identify clients for collection.
* Issuing Refunds in a timely fashion and ensuring that they are processed.
* Keeping management informed of your progress, queries, or changes to
* Client processes.
* Keeping systems/master data updated with comments and changes to Client information.
* Completing reports for various areas of the business. Daily, weekly & monthly.
* Deputise when the Credit Control Manager is not available.
Requirements:
* At least 4 years experience in Credit Control, working in a fast-paced, high-
* volume environment.
* Ability to follow set processes but also be able to "think outside the box" to
* resolve a query or chase a client.
* Excellent work ethic with a proactive attitude.
* IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups.
* It would be advantageous if you have managed a small team and possess good leadership skills.
* Having worked on various accounting or bespoke systems, SAP, Oracle. And internal data management systems.
* Excellent query resolution and the ability to use all systems available to resolve the queries.
* Excellent reconciliation skills with the ability to obtain firm commitments for payment from the clients.
* Client-focused, good at establishing and building relationships.
* Experience in raising billing issues with senior staff.
* Experience in organising work to ensure objectives are met.
* Experience negotiating details to which both parties are willing to commit and deliver.
* Able to communicate in a clear, professional, concise, and structured manner internally and with clients.
* Enjoy working in a team and independently.
* Ability to self-motivate and self-manage their workload.
* Enjoys challenges and resolves queries with a positive attitude and persona.
You will enjoy working in a friendly and supportive working environment whilst receiving a competitive package. With car parking on site and a 9.00am -17.00pm working day this company offers hybrid working with 1 day in the office and 4 days working from home.
By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.