Greenford
Customer Service
Contract | Full Time
14/10/2024
23/09/2024
14/10/2024
We are working with an established Global manufacturer, local to the Ealing/West London area who are looking to employ a Customer Service Coordinator on a 12-month fixed term contract covering Maternity Leave.
The package includes:
· Salary c£30k (flexible for the right person)
· 38 hour week (early finish Fridays)
· 25 days holiday + bank holidays (and the option to buy 5 more)
· Company pension
· Healthcare scheme
· Excellent travel routes to the site via bus, train and tube station, parking is also available.
The role will involve delivering an exemplary level of customer service from start to finish, order processing, pricing and commercial invoicing through to shipping the goods internationally. Customs and shipping experience would be useful however full training in this area as well as on systems and products will be provided.
Skills and Experience
* Attention to detail is critical
* Experience working within a customer service or sales admin role
* Knowledge of shipping/import documentation (nice to have)
* Confidence working with multiple accounts/customers
* Proficient in using a CRM database/SAP/Dynamics
* Strong knowledge of Microsoft Office packages (Excel/Word)
* Excellent written and oral communication skills.
* Ability to effectively prioritise and execute tasks with strict deadlines.
Please note that only candidates who live within a commutable distance and have the right to work with no restrictions will be considered for this position.
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