London, Greater London, England
Hospitality, Catering
Permanent | Full Time
ASAP
23/09/2024
21/10/2024
Are you an experienced 5* Hotel or Private Members Club Concierge or Hall Porter?
THE JOB:
* Answering all telephone calls, dealing with queries, taking and recording dining room bookings and transferring all calls to the appropriate departments and to accurately take and pass on messages.
* Liaise with the Secretary's office should you receive information regarding such arrangements as bedroom reservations and private party bookings
* Assisting Members and visitors with all their queries and requests.
* Storing and maintenance of all equipment accordingly and check regularly all stock under your control (i.e. Member's writing paper and envelopes).
* Helping members and their guests with any luggage and the smooth check in and check out of guests according to 5 star service standards. E
* Ensure sufficient supply of newspapers and pass on the newspaper orders for the bedroom.
* Prividing door security, to arrange for cabs, use the cash-box to provide stamps phone cards or change
* Being aware of all security and fire aspects and to act accordingly when appropriate, ensuring a hygienic and a safe working environment at all times. To be aware of all relevant legislation (HASWA, Food Hygiene and Safety Regulations, Fire Precautions etc.)
* Maintenance of cleanliness of the area of responsibility i.e. vacuuming the stairs and mat each morning.
IDEAL CANDIDATE:
* Previous Concierge or a Hall Porter experience within a Private Members Club or a 5* Hotel for a minimum of 3 years
* Stability in your career to date.
* Can do attitude.
* Immaculate presentation.
* Excellent communication skills.
* Great communication skills, essential. is a good telephone manner, neat and legible handwriting.
* Diplomatic, courteous and well presented at all times particularly as this post requires the incumbent to deal with our demanding members.
THE PACKAGE:
* £38K per annum
* 4 x 12h shifts with a 2 daytime and two night-time shifts in a week
* Meals on duty
* Supportive and collaborative environment
* Opportunities for career progression within the company.
Please note that due to the high volume of applications only successful candidates will be contacted.