London, Greater London, England
Facilities
Permanent | Full Time
ASAP
03/01/2025
31/01/2025
Estate Services Team Leader
Location : London
Salary: £36,345 - £37,437 per annum
Closing date: Friday 17th January (5:00pm)
Our client is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.
The Role
The postholder will contribute to the smooth functioning of the estate, including line management of Estate Services Operatives, carrying out operational cleaning duties and the allocation of works as directed by the Estate Service Managers and Assistant Director of Technical Resources according to the priorities and policies of the organisation.
The postholder will be responsible for ensuring a consistent quality service to residents in a courteous and efficient manner and will work as part of the Estate Service Team for the estate.
Day to day management duties are expected to account for approximately 40% of this post holder's workload; with the remaining time spent fulfilling operational cleaning.
Key Responsibilities
* Provide day-to-day leadership, line management and support for a team of Estate Services Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers.
* Manage the work of Estate Services Operatives to maintain all areas of the estates in respect of caretaking, bulk refuse removal and minor repairs and maintenance work.
* To be responsible for completing and reviewing the work records of all Estate Services Operatives: i.e. timesheets, sickness forms, performance monitoring forms, etc... Leading on individual supervisions and group team meetings thereby ensuring that work is carried out to the required standard and that all conduct and performance issues are dealt with, and resolved, in accordance with relevant polices and procedures.
* Clean all common parts of an allocated estate or patch area, in accordance with agreed schedules, frequencies, methods and/or as required.
* Undertake minor repairs and maintenance where required. Report repairs to the Repairs Team and monitor these to ensure they are completed to an acceptable standard and on time.
* In the event of adverse weather, take such measures including the clearing of snow, leaf clearing and the application of salt on hard surfaces or such other agreed methods, to ensure that, as far as may be practical, safe access to dwellings and common parts on housing estates is maintained.
* Monitor high quality, achievable standards, as set by the Estate Services Manager, in respect of all estate services functions and customer care.
* Monitor all repairs ordered through to resolution and the performance of partners, (including services affecting the area, for example, refuse collection), taking action where required.
* Responsible for updating the maintenance and reporting schedules in respect of all machinery, vehicles and items of equipment used by the department.
Hours of duty and Weekend Cover
* Work a 7 hour day, on a rota basis, between the core hours of 8am to 6pm .
* Work one weekend in four on a rota basis. Time off in lieu, equal to the hours worked, will be provided in recognition of this. Overtime and travelling expenses are not payable.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.
https://ats-poplarharca.jgp.co.uk/vacancies/301002-estate-services-team-leader?enhancement=&ga_client_id=b3827979-1b61-41de-8941-adf0076afc4f&source=2306-ad-warrior