London, Greater London, England
Health, Nursing
Permanent | Full Time
ASAP
08/11/2024
06/12/2024
Key Worker (Mental Health)
Location : Registered Care in London N1
Salary: £26,273 per annum
The Role
The main purpose of the role is to ensure the efficient and effective delivery of a trauma informed and recovery-based model within their specialist mental health accommodation. The post-holder will provide support to residents with complex needs including mental health, forensic, drug addiction, alcohol issues and physical health needs. They will be responsible for ensuring a high-quality service is delivered on a 24-hour basis. The post holder will take responsibility for a case load of residents which is outcome focused and responds to the needs of residents.
This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all they are looking for inspirational, dedicated individuals; committed to working in a trauma informed, recovery focused way, and have a genuine desire to support people to transform their lives.
The role will require some knowledge in mental health, and will work within the following areas:
* The main purpose of the role is to lead shifts, and key work a case load of residents.
* Ensure a high quality, recovery based, trauma informed service is delivered on a 24-hour basis.
* Where the service is registered with CQC to support the manager to ensure that all CQC regulations are upheld.
* Provide a consistent approach to resident support.
* Working in partnership with other agencies and their local communities.
* Ensure effective systems to promote both safety and security are deployed.
* Demonstrate a positive and objective attitude and behaviours in everyday practice.
* Ensuring that key performance targets are met and that all resident records are up to date
Key Responsibilities
This job description is not definitive and will be reviewed periodically in the light of corporate and local developments, in consultation with the post holder.
Service delivery:
* Provide a consistent approach to resident care and support.
* Ensure that recovery and Trauma informed approach is effectively deployed.
* Ensure the smooth running of the day to day service running.
* Ensure that move on and developing independence are at the fore front
* Ensure that SMOT Co-production agenda is at the heart of services.
* Comply with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, resident Care, Equality & Diversity, the Code of Conduct etc.
* Ensure incidents are always reported using the Datix system.
* Provide day-to-day shift leadership which includes organising the shift and delegating to other staff members.
* Implement new ideas for the improvement of services in conjunction with colleagues.
* Ensure effective systems to promote both safety and security are deployed.
* Work across the services as required and ensure environments are maintained in a clean and orderly manner.
Care and Support of residents:
* Develop and implement care and support plans to meet residents' needs.
* To be the Keyworker to a case load of residents; developing and evaluating support/care plans and carry a caseload.
* Complete care and support plans and update risk assessment as needed and within KPI timelines.
* Complete key work session weekly for all resident.
* Use SMART goal planning to provide needs led holistic support
* Carry out assessment to identify and prioritise needs at referral stages and throughout support offered.
* To support residents with their medication according to best practise and policy.
* Ensure that all residents are supported to develop independence and work towards move on where appropriate.
* Engaging with residents daily to build their trust and encourage them to take part in various activities within the service and wider community.
* To escort them to appointments, activities and attend meetings in community.
* To attend CPA and other professional meetings for key resident.
* To support residents with personal hygiene and toileting, along with dressing and maintaining their personal appearance in their CQC services.
Communication:
* Communicate effectively with all members of the team.
* Establish effective, transparent and open lines of communication with are teams.
* Demonstrate role modelling of values and act as an ambassador for our services.
* Communicate the needs of residents effectively through handovers and emails to the rest of the team.
* Ensure care notes, health and safety records are recorded accurately and on time.
* Demonstrate a positive and objective attitude and behaviours in everyday practice.
* Listen to staff and develop a culture that embraces new ideas.
Skills and Qualifications
* Experience of working in a not-for-profit culture in a health/social care context
* Experience of supporting residents with complex mental health needs
* Experience of statutory regulation and legislation linked to mental health
* First degree and/or diploma
* Reasonable standard of IT knowledge, Word and PowerPoint, Excel
* Experience of safeguarding and social care
* Ability to communicate clearly in written and spoken English
* Able to use own initiative, skills in problem solving
* Ability to multi-task, and manage time effectively
* Ability to communicate and negotiate with colleagues, residents and other professionals
* Aptitude for maintaining positive relationships and building rapport
To Apply
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
This post is subject to an Enhanced DBS check