Towcester
Transport, Logistics
Permanent | Full Time
ASAP
08/04/2025
29/04/2025
Trade Counter Assistant
Location: Silverstone Business Park, Northamptonshire
Hours: Monday-Friday, 8:45am - 5:15pm (plus rota-based Saturdays 9:30am - 2:00pm during race season, with full Monday off in lieu)
Salary: £26,000 - £35,000 (dependent on engineering experience)
About Us
Our client has over 30 years of expertise in motorsport and automotive engineering. Based at Silverstone Business Park-the heart of British motorsport- they specialises in high-performance consumables and specialist components used in the preparation, repair, and restoration of competition vehicles across the motorsport, automotive, and aerospace sectors.
Position Overview
We are seeking a motivated, technically-minded Trade Counter Assistant with a background in engineering and/or motorsport to join their close-knit team. This front-of-house position involves customer-facing responsibilities as well as supporting stock control, dispatch operations, and technical sales support.
The ideal candidate will have excellent communication skills, a proactive attitude, and a strong understanding of motorsport or performance vehicle components.
Key Responsibilities
* Provide in-person and telephone support to trade customers, offering product advice and tailored solutions.
* Assist with trade counter operations, helping customers identify and purchase appropriate components.
* Accurately process and prepare customer orders for dispatch, both within the UK and internationally.
* Pack and ship orders in a timely and professional manner.
* Maintain inventory levels and assist with stock control and regular stock checks.
* Collaborate with internal teams to ensure customer requirements are met efficiently.
* Generate quotations and respond to technical product enquiries.
* Stay informed on industry trends, customer feedback, and competitor offerings.
Desirable Experience & Skills
* Previous experience in a trade counter, technical sales, or logistics role.
* Background in motorsport or automotive engineering, is beneficial.
* A full UK Licence due to the rural location of their site.
* Ability to understand and communicate complex technical product information.
* Strong organisational and problem-solving skills.
* Computer literacy, including CRM systems and Microsoft Office.
* Excellent interpersonal skills and a customer-focused approach.