dartford
Social Care
Permanent | Full Time
ASAP
02/04/2025
23/04/2025
Job Title: Registered Branch Manager
Location: Dartford
Salary: £40,000 - £45,000pa
Hours: Full time hours, Monday to Friday - 9am to 5pm with flexibility to suit the needs of the business (plus on-call expectations)
At Prestige Nursing & Care we pride ourselves on our ability to provide specialist Homecare Services for individuals of all ages living within their own homes. We are committed to ensuring each individual receives a person centred, professional service through our local teams of professional carers and registered nurses.
The role of Registered Branch Manager is always to promote Prestige Nursing & Care as well as ensuring that all business targets are met with full compliance in line with quality and legislative standards.
The success of this role will be measured by:
* Achieving full branch compliance
* Branch revenue growth
* Business KPI's met
The role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current care sector conditions and trends.
As a Registered Branch Manager, your responsibilities will include:
The role of Registered Branch Manager is always to promote Prestige Nursing & Care as well as ensuring that all business targets are met with full compliance in line with quality and legislative standards.
* Be CQC registered for the branch
* Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
* To assess branch performance against weekly and monthly targets
* Achieve and maintain Registered Manager status
* Ensure compliance with ISO and all legislative requirements
* Maintain accurate records
* Manage all branch level complaints
* Manage a team of Field Care Supervisors
* Provide reports to Regional Managers/Head Office as and when required
* Identify training and development needs for all branch staff
* Presenting to prospective new clients
* Maintaining great relationships with existing clients
* Key account management
* Advising on pay rate changes
* Ensure the effective placement of staff to meet client needs
* Manage the accurate processing of weekly timesheets via Webroster
* On call duties as arranged locally
* Occasionally support with the day-to-day responsibilities of the team when required
* Be a champion for internal customer service
* Do any other reasonable things your manager needs you to do
The role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current care sector conditions and trends.
To be a successful as Registered Branch Manager, you will have:
* Confident in promoting the branch
* Self-motivated
* Computer literate
* A passion for managing and driving excellence
* Excellent organisational skills
* Excellent leadership qualities
* A commitment to equal opportunities and diversity
* Symmetry between personal and organisational values
* Demonstrates the behaviours associated with Prestige Nursing & Care values
Your benefits will include:
* Competitive salary.
* 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
* An additional paid day off for your birthday.
* Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
* Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
* Annual leave purchase (ALP) scheme to provide more time off during the year.
* Cycle to work scheme to support healthier more sustainable travel choices.
* Blue Light Card & Health Service Discounts to help save money on your spending.
* Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
* Career development and training to help you achieve your potential.
About your next employer:
You will be working with Prestige Nursing & Care, an established and growing brand, currently celebrating its 80th year.
Prestige Nursing & Care follows safer recruitment best practice for all appointments, and in line with CQC regulations, we require and will undertake enhanced DBS, right to work, reference and employment history checks.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way.
Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference. We reserve the right to close this position early.
#INDHP24