Hedge End
Automotive
Permanent | Full Time
ASAP
06/01/2025
03/02/2025
Service Advisor
Job Title: Service Advisor
Location: Hedge End
Hours: 8am-6pm Monday-Friday
Basic: £27,000-£30,000 per annum + Bonus
OTE: £34,000-£35,000 per annum
Our client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.
Service Advisor Job role:
You will be the first contact for the customer as they enter the dealerships.
Explain the repair process and then book the customers vehicles in.
You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
Candidates must be computer literate.
Automotive experience is essential for this Service Advisor role.
INDMN